Rama TMT Pvt Ltd.(“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (“Platform”).
By using our Platform, you agree to the terms outlined in this policy. If you do not agree, please discontinue use.
1. Information We Collect
1.1 Information You Provide
Personal Information: Name, email address, phone number, postal address, and other details.
Account Data: Login credentials, profile information, and preferences.
Payment Information: If applicable, we collect billing details when you make a purchase.
1.2 Information We Collect Automatically
Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
Usage Data: Time spent on our Platform, pages visited, clicks, interactions, and errors.
Location Data (Including Live Tracking):
We may collect precise and approximate location data in real-time when the app is running (foreground or background).
Location data is used for navigation, tracking, and service delivery.
Live tracking may be required for operational purposes such as fleet management, driver monitoring, or service optimization.
Users can enable/disable location tracking through their device settings.
1.3 Information from Third-Party Sources
Google Analytics, Firebase, and other analytics services.
Payment processors (for purchases).
Third-party authentication services (Google, Facebook, etc.).
2. How We Use Your Information
We use your data for:
Providing and Improving Services: To enhance user experience and optimize functionality.
Live Tracking & Location-Based Services: For real-time tracking, navigation, safety, and logistics.
Personalization: To customize content based on preferences and location.
Security & Fraud Prevention: To prevent unauthorized access and fraud.
Customer Support: To assist users and resolve issues.
Legal Compliance: To comply with applicable laws and regulations.
3. How We Share Your Information
We do not sell or rent personal data. However, we may share data with:
Service Providers: Hosting, analytics, customer support, payment processing, and tracking services.
Legal Authorities: If required by law or government agencies.
Business Transfers: In case of mergers, acquisitions, or business sales.
Live Tracking Data Sharing
Location data is only shared with authorized personnel, users, or partners as per service requirements.
It is not publicly accessible and is used strictly for operational purposes.
4. Your Rights & Choices
4.1 Data Access & Correction
You can access, update, or delete personal data in your account settings.
4.2 Opt-Out & Privacy Controls
Location Tracking: Disable via device settings.
Emails & Notifications: Opt-out from marketing emails.
Cookies & Tracking: Modify preferences in browser settings.
5. Data Security
We implement industry-standard encryption, access controls, and secure storage to protect your data. However, no system is 100% secure, so use services with caution.
6. Retention of Data
We retain personal data only as long as necessary for service delivery unless a longer retention period is required by law.
7. Children's Privacy
Our Platform is not intended for children under 13 years (or applicable local limits). We do not knowingly collect data from minors.
8. Third-Party Links & Services
Our Platform may link to third-party websites and services. We are not responsible for their privacy practices.
9. International Data Transfers
If you access our services from outside India, your data may be transferred and processed in India or other jurisdictions
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be communicated through email or app notifications.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email:
sales@ramatmt.com sales.retail@ramatmt.com
Address:
Plant 1: Rama Udyog Pvt. Ltd., 18th Mile Stone, Limahi Road, Phase II, Siltara Industrial Growth Center, Siltara, Raipur, Chhattisgarh, India – 493111
Plant 2: Rama Power & Steel Pvt. Ltd., Tendua, Raipur, Chhattisgarh, Tendua-1, Chhattisgarh, India – 492099
Phone:
1800 890 5099